One of the most intriguing functions that I get to perform as an Organizational Development Consultant is facilitating what I refer to as the “Who’s Job is it Anyways?” game.
In every organizational structure there are people and there are processes. Frequently, these two things run at odds with one another. Even firms that have solid “tools” in place (i.e. Six Sigma, TQM, etc.) struggle with their own internal versions of “Who’s on First”.
When I encounter projects such as this, I always remember this tale:
In this story there are four people: Everybody, Somebody, Anybody and Nobody.
There was an important job to be done and Everybody was sure that Somebody would do it.
Anybody could have done it but Nobody did it.
Somebody got angry about that, because it was Everybody’s job.
Everybody thought Anybody could do it but Nobody realized that Everybody wouldn’t do it.
It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done.
Monday Morning Perspective
“You cannot escape the responsibility of tomorrow by evading it today.” –Abraham Lincoln
“Accept responsibility for your life. Know that it is you who will get you where you want to go, no one else.” –Les Brown
I’d ask you to consider your own life for just a moment. Do you recognize any of the characters in the story from your own actions, thoughts, or feelings? If so, it’s time to turn the page. None of the characters in the story will ever change the status quo.
The person who steps up to take responsibility and works hard to get the job done is quickly becoming a rare find in business today. The “mindset of the masses” is steadily eroding the fabric of organizational culture where everything is someone else’s job and excellence supposedly requires little individual effort.
Here’s the hard and fast truth: There are no participation ribbons in the business world.
I happily tell college graduates that if they think they won’t have to work hard to get ahead, that they should go back and reserve their old room at their parent’s house right away.
Successful people stay away from the blame game. They don’t care whose job it is- if it isn’t being executed, it becomes their job- and they get it done.
Successful people don’t wait on others to step up. They step out in front and shoulder the weight.
And lastly, successful people never say, “That’s not my job.” You’ll find them dusting off their hands saying, “Whew! Mission Complete. What’s next?”
Are you doing what it takes to be successful?
Have a wonderful week!
@Professional Coaching Consultants, LLC 2012.
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